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Proposed by: Standby Task Force
Contact (name, email, phone, skype): Anahi, anahi@crisismappers.net, SkypeID: anahiii, +260 963 261 797
Best way and times to contact during RHoK 2.0 Dec 4/5 2010: Lusaka Time, Skype
The problem that we want to solve is to be able to harmonize the work of different teams of people working on the same message in the back end of the Ushahidi platform.
We basically need to be able to tag messages in the backend list as useless, mapped, translated and so on in order to have the possibility for different teams to work together and know that has been done and what still needs to be done for a report to be published.
The problem is an old problem when dealing with the Ushahidi platform. If you are working in a large group you have different teams working on the list of messages coming in: SMS, e-mails, Twits and so on. In emergency setting we have experienced that the best way is to have at least a team of people looking for the GPS coordinates and another team that categorize and create the reports. In addition to that, in some cases there may be a Translators team that needs to see all the reports and translate them.
The result is that you may have different people that work on the same report and till now we have dealt with this issue by exporting the messages on a Google spreadsheet where the GPS team was looking for the GPS coordinates, in the same time the Translation team was checking the translation and the Mapping Team was taking the report completed in the end and create a report inside the Ushahidi Platform.
As example this is the workflow [1] we used for the simulation we just did with OCHA Colombia. As you can see the entire coordination is done outside the platform because as far as now it is not possible to tag reports inside the platform.
We are looking for a tagging system that will be usable here:
SMS List: http://ushahidiinstancename/admin/messages/index/1
E-Mail list: http://ushahidiinstancename/admin/messages/index/2
Twitter Messages: http://ushahidiinstancename/admin/messages/index/3
Cloudvox Messages: http://ushahidiinstancename/admin/messages/index/5
Reports Awaiting Approval: http://ushahidiinstancename/admin/reports?status=a
See this demo platform to actually look at the lists: http://184.106.135.232 (admin/admin to access)